After clicking on the MyOwnDoctor app, you have choices as to how to log in.
1. You can use your previously created MyOwnDoctor password or create a new one going forward. Your password must have a total of 12 characters with one upper case letter, one lower case letter, one number, and one special character.
NOTE: After initial Sign Up, it is not required to enter the password again. You can use the "Send email link" instead.
2. Another way to log in is to use our "Send email link" option by clicking on those words. On the next screen, simply enter your email address in the box and click the button on the bottom of the screen that says: Email me a log in link.
Then check your email account. You will receive an email that looks like this:
Click on the blue Login box in the middle of the screen. The link will expire in 5 minutes so click on it right away.
Now, you will be in the MyOwnDoctor app, where you can enter or join a telehealth virtual visit, see Programs you have joined, read your messages and more in the Big Heart Ecosphere.