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  1. MyOwnDoctor Help Center
  2. MyOwnDoctor Telehealth
  3. Telehealth Visit/Event Troubleshooting

Telehealth Visit/Event Troubleshooting

  • If you see "Server for this conference is setting up" message
  • How to Increase Your Connection Speed and Prevent Packet Loss
  • I Got "Kicked Out" Of The Virtual Visit/Information Session
  • I Can't Hear Some/All People In The Virtual Visit/Information Session
  • My Audio Is Distorted And Sounds Robotic
  • I Can't Tell If My Microphone Is Working
  • What Can I Do To Prevent Echo Or Feedback?
  • Black Screen When Sharing My Camera
  • My Camera and Microphone Are Turning Off Every Few Seconds
  • My Webcam Video is Really Slow, Laggy, Frozen or Distorted
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