There are two ways to ask for or to request a Virtual Visit on mobile devices.
- At the Hello page, click on the + Request new Virtual Visit button or click the Virtual Visits button at the bottom of the screen.
2. Click on Virtual Visits at the bottom of your phone screen. Click on the + circle button in the lower right corner.
3. Next, at the Virtual Visit details page, click the down arrow to choose a Visit Duration. Choose your Doctor’s or Provider’s Name from the second down arrow. Click Continue to the next step. Next, pick a date and time and press Continue to the next step. On the Additional details page, enter your telephone number. You may also add a message. Click on Continue to the next step.
4. If your Doctor’s Office asks for payment information, you will see the Payment Details page. Check your payment details here to make sure they are correct.
5. Then click Request Virtual Visit.
You will see a message that your request is sent.