General Troubleshooting Steps
- Troubleshooting Sound and Video Issues
- Update Google Chrome or Firefox
- Allow Access to Your Camera or Microphone
- If You Still Have a Problem...
- Check notification settings on your mobile device
- Find the MyOwnDoctor app on your mobile device
- Update the MyOwnDoctor app on your mobile device
- I Failed the Operating System Test
- I Failed the Audio Output System Test
- I Failed the Network System Check
- Internet Connectivity Troubleshooting on a Computer or Laptop